Questions
What shelfsure.shop covers, where its recalls come from, and what to do when something on your list is recalled.
Using it
- Do I need a list of everything in my shop?
- No. Type the kinds of things you sell and any brands you see a lot, such as baby gear, toys, small appliances, Graco. You can change it at any time.
- Why Friday?
- Nearly all recalls come out on a Thursday, so on Friday morning you get the whole week’s.
- Can I check one item that’s just come in?
- Yes. There’s a box at the top of your page. Type the brand and product and it searches every recall since 2016 in a second, with photos so you can compare. You can also try it on the front page without an account.
- If nothing comes up, is the item safe?
- No. It means we found no recall under that name. Check the item itself, its label and its condition as you always would.
- Does it cover car seats?
- Not yet. Car seats are recalled by a different agency, the road safety one, so check those on its site. Food and cars aren’t covered either.
- What do I do when something matches?
- Each recall shows what the government says to do, such as a refund or a repair from the maker. Take the item off the floor, then follow that. We give you the notice, not legal advice.
- How much is it?
- $19 a month. The first 7 days are free and no card is needed. Cancel at any time. It’s sold to businesses and charities that run shops.