Questions

What shelfsure.shop covers, where its recalls come from, and what to do when something on your list is recalled.

Using it

Do I need a list of everything in my shop?
No. Type the kinds of things you sell and any brands you see a lot, such as baby gear, toys, small appliances, Graco. You can change it at any time.
Why Friday?
Nearly all recalls come out on a Thursday, so on Friday morning you get the whole week’s.
Can I check one item that’s just come in?
Yes. There’s a box at the top of your page. Type the brand and product and it searches every recall since 2016 in a second, with photos so you can compare. You can also try it on the front page without an account.
If nothing comes up, is the item safe?
No. It means we found no recall under that name. Check the item itself, its label and its condition as you always would.
Does it cover car seats?
Not yet. Car seats are recalled by a different agency, the road safety one, so check those on its site. Food and cars aren’t covered either.
What do I do when something matches?
Each recall shows what the government says to do, such as a refund or a repair from the maker. Take the item off the floor, then follow that. We give you the notice, not legal advice.
How much is it?
$19 a month. The first 7 days are free and no card is needed. Cancel at any time. It’s sold to businesses and charities that run shops.

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